Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will notify you via email or the contact information provided at checkout.

Please note: shipping times are estimates provided by our carriers and are not guaranteed. Delays may occur due to customs processing, local courier delays, weather, or other circumstances beyond our control.

Total Estimated Delivery Time

Processing Time (1–2 days) + Shipping Time (7–12 days) = 8–14 business days from order placement to delivery, in most cases.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update after dispatch.

Customs, Duties, and Taxes

Vaylora is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office. Please check with your country's customs authority for more information before placing an order.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please contact us at [Support Email] with your order number so we can investigate with the shipping carrier.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. [Your Store Name] is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [Support Email] — we will do our best to correct it before the order ships, but cannot guarantee changes once an order has been dispatched.

Multiple Items in One Order

Since we work with multiple suppliers, items in the same order may ship separately and arrive in different packages at different times. You will receive tracking information for each shipment.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Email: [Support Email] Store: [Your Store Name] Website: [Your Website URL]